Introduction

On successful approved payment of your online order, an automated confirmation will be sent to you by email within 24 hours. Check this carefully to make sure you have ordered the correct product, quantity, and delivery details. In the event of an error, please reply to that email within 24 hours.

If your payment is not successful, then the order is invalid.

We prefer that all communications regarding online orders are by email using the email address associated with your order. Please include your online order reference number in all communications so we can assist you quicker.

If you have any questions or require assistance with ordering online, please contact us prior to finalizing your order. 

Holiday and Production Breaks:

Easter: From 10 April to 19 April 2020 (inclusive). Reopen on 20 April 2020.

Christmas Order Cut-Off: 25 November 2021 (unless booked out prior)

- Closing at 5 pm on 23 December 2021 to 16 January 2021 (inclusive). Reopen on 17 January 2022. Please place your order on or before this date to ensure delivery before Christmas. Orders placed after this date may not be delivered before Christmas.

During holidays and production breaks, customers are welcome to place orders online and by email. Orders will be processed and/or manufacture from the time we reopen in a timely manner.

Our process

Processing of your order starts as soon as it is received. Our process is as follows:

  1. Ordering
    1. Order online and complete payment
  2. Artwork
    1. Reply to your order confirmation email with your artwork
  3. Email Proof and Approval
    1. We email you a proof
    2. You reply back with any changes
    3. You approve the artwork
  4. Manufacturing
    1. Small Orders 2-3 weeks from artwork approval
    2. Larger Orders 3-4 weeks from artwork approval
  5. Shipping
    1. Your order is dispatched with our shipping partner
    2. We will email you the tracking number
    3. Delivery is usually within 7 days (excluding the NT, parts of Queensland and remote locations)
    4. You will need to be home to receive your parcel OR it will be left at your local collection point
    5. Please note that we cannot deliver to a PO Box.

Shipping

Please note that we cannot deliver to a PO Box.

Service

Price

StarTrack Road Express (Australia-Wide)
$9.95 inc. GST

 

Delivery Time (Australia) - the delivery times are estimated and are based on data provided by StarTrack. Estimated delivery time based on delivery to capital cities and selected major regional centres within Australia. Rural/country areas, Northern Territory, Queensland, and Tasmania may require additional time for delivery (regardless of the chosen delivery method). Calculate the transit time here: 

The shipping service, unless stipulated otherwise, is powered by StarTrack (and or their contractors/international agents and affiliates) ("StarTrack"). For terms and conditions of carriage, please visit https://startrack.com.au/.

Your Name, Delivery Address, Phone Number, and Email will be entered into the StarTrack shipping system in order to facilitate delivery. StarTrack may forward a follow-up survey on completion of delivery (which you can choose to complete or not, the supply of this survey is beyond the jurisdiction of Myck Print).

StarTrack will attempt delivery Monday to Friday, a signature will be required to accept the delivery. If you are not home to receive your parcel, you may need to collect it from your local collection point (and/or their contractors/agents and affiliates). Photo ID may be required to collect your parcel. Details on your identification must match the name on your order unless advised otherwise by StarTrack.

Once an item has left the premises of Myck Print, it is no longer the responsibility of Myck Print.

Payments Policy

We provide you a choice of popular, safe, and trusted payment providers. The choices and helpful information are located below.

  • Bank Deposit
    • Bank details provided at the end of the ordering process
  • Credit Card ($2500 online maximum)
    • VISA
    • MasterCard
  • PayPal ($2500 online maximum)
    • Instantly pay with your credit card or PayPal Account
    • eChecks may require up to 5 days to process

About our Credit Card Payment Provider

Our aim is to provide our customers with comfort and the assurance of safety when shopping online with us. That's why we have partnered with eWay to provide the Credit Card payment processing services on this website.

eWay is a global online credit card payment gateway provider, allowing businesses to accept secure credit card payments online 24/7 from customers around the world. They are trusted by and provide payment services to 26,000+ businesses. eWay protects shopper's data with the leading PCI-DSS compliant credit card payment gateway. Anti-fraud protection systems and policies are also installed and maintained by eWay. A receipt from eWay will be emailed to you after your payment is completed at checkout.

About PayPal
PayPal is a globally recognized brand that handles the processing of Credit Cards, Debit Cards, and Bank Payments. PayPal is like a central secure wallet for users to store their card information, allowing you to securely pay using your chosen method in a few clicks or taps. 

Your financial and payment details are securely encrypted within the PayPal servers - all we see is that we have received your payment. And if something goes wrong with a purchase, the PayPal Buyer Protection policy can give you added peace of mind. You can also shop using your local currency.

For further information about PayPal, including any fees or charges please visit their website.

No Credit Card or Payment information is stored on our servers.