Our Process

Processing of your order starts as soon as it is received. Our process is as follows:

  1. Ordering
    1. Order online and complete payment
  2. Artwork
    • Reply to your order confirmation email with your artwork using using our template (download here). 
    • OR reply to your order confirmation email with your instruction/briefing so we can collaborate. Our team will then create the artwork for you.
  3. Email Proof and Approval
    1. We email you a proof
    2. You reply back with any changes
    3. Manufacturing commences on approval of the final layout. 
  4. Manufacturing
    1. Small Orders (up to 999) about 2-3 weeks from artwork approval. Turnaround time will be confirmed during the artwork process.
    2. Large Orders (1000-4999) about 3-4 weeks from artwork approval. Turnaround time will be confirmed during the artwork process.
    3. X-Large Orders (5000+). Turnaround time will be confirmed during the artwork process.
  5. Shipping
    1. Your order is dispatched with our shipping partner
    2. We will email you the tracking number
    3. Delivery is usually within 7 days (excluding the NT, parts of Queensland and remote locations)
    4. You will need to be home to receive your parcel OR it will be left at your local collection point
    5. Please note that we cannot deliver to a PO Box.