Processing of your order starts as soon as it is received. Our process is as follows:
- Ordering
- Order online and complete payment
- Artwork
- Reply to your order confirmation email with your artwork using using our template (download here).
- OR reply to your order confirmation email with your instruction/briefing so we can collaborate. Our team will then create the artwork for you.
- Email Proof and Approval
- We email you a proof
- You reply back with any changes
- Manufacturing commences on approval of the final layout.
- Manufacturing
- Small Orders (up to 999) about 2-3 weeks from artwork approval. Turnaround time will be confirmed during the artwork process.
- Large Orders (1000-4999) about 3-4 weeks from artwork approval. Turnaround time will be confirmed during the artwork process.
- X-Large Orders (5000+). Turnaround time will be confirmed during the artwork process.
- Shipping
- Your order is dispatched with our shipping partner
- We will email you the tracking number
- Delivery is usually within 7 days (excluding the NT, parts of Queensland and remote locations)
- You will need to be home to receive your parcel OR it will be left at your local collection point
- Please note that we cannot deliver to a PO Box.